Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
6.7
Location
8.5
Service
8.8
Dining
6.6
Guest reviews
8.0/10
based on 10 reviews
8.3
8.3/10 based on 11 reviews
Robert
United States,
September
2024
7.4/10
I had a mixed experience at the hotel. On one hand, the rooms are modern and stylish with top-notch fitness equipment, but on the other, they smelled of smoke, which was quite disappointing. The location is convenient, right next to a shopping mall and near a lovely park. However, the service and amenities could be improved, especially regarding the information about the restaurant and facility availability.
Rooms
6.0
The rooms looked modern and stylish, but unfortunately, they had a persistent smell of smoke, which really detracted from the overall experience.
Service
9.0
The service was excellent and the staff were very professional throughout my stay, making the whole experience more pleasant.
Location
8.0
The location is quite convenient, with a shopping mall right beside it and a nice park nearby for walks.
Dining
7.0
I didn't get much information about restaurant times, so that was a downside, but the overall dining quality seemed good.
Facilities
7.0
The hotel had great fitness facilities, but other amenities such as the pool could have been better maintained.
Michael
United States,
August
2024
9.0/10
I had a wonderful stay overall! The hotel is well-located near a shopping mall and offers spacious, stylish rooms. The staff was incredibly friendly and provided excellent service. However, the dining options could use a bit more variety, and it was a little inconvenient that the Wi-Fi came at an extra charge. Still, for the quality, the value for money is quite good.
Rooms
9.0
The rooms were spacious, well-designed, and very clean, adding a touch of luxury to my stay.
Service
10.0
The service was excellent, with a professional and friendly staff who were always ready to assist.
Location
9.0
The location is convenient, right beside a shopping mall, making it easy to find anything I needed.
Dining
7.0
Dining options were good but could offer more variety for breakfast.
Facilities
10.0
The fitness facilities are fantastic, filled with top-notch equipment, making it easy to maintain my workout routine.
Joseph
United States,
August
2024
7.6/10
I had a mixed experience at this hotel. The location is great, as it’s conveniently placed next to a shopping mall, and the rooms are spacious and clean. However, I did notice a lingering smell of smoke in the room, and the shower could have been cleaner. Additionally, I was disappointed that there was no cot available for my baby, and I wasn't given any information about restaurant hours or available facilities.
Rooms
7.0
The rooms were spacious, well-designed, and clean, but there was still a smell of smoke in the air, and the shower could have used a better cleaning.
Service
8.0
The service was generally good, with professional staff providing excellent assistance throughout our stay.
Location
9.0
I loved the location next to a shopping mall; it made things really convenient during my stay.
Dining
Facilities
6.0
The hotel's facilities were adequate, but I found some areas lacking, especially the condition of the pool.
Donald
United States,
July
2024
7.0/10
The hotel offers great amenities and a touch of luxury, making me feel almost like royalty during my stay. However, the lingering smell of smoke in the room and the dirty shower left something to be desired. The pool area is fantastic for relaxation, but it was a disappointment that there was no cot available for my baby. Overall, it's a nice place but could improve in cleanliness and service communication.
Rooms
6.0
I appreciated the spaciousness and amenities in the room, but unfortunately, it still smelt of smoke and the shower wasn't clean.
Service
7.0
The service was professional and friendly overall, but I felt a bit lost without guidance on restaurant hours and available hotel facilities.
Location
9.0
The hotel is conveniently located beside a shopping mall, making it easy to find what I needed.
Dining
5.0
Dining options seemed limited as I didn’t receive any information about restaurant times; I would have liked more variety.
Facilities
8.0
The pool was fantastic and added to the luxurious feel of the hotel, but I would expect better overall maintenance.
Bernard
United States,
July
2024
7.8/10
I had a pleasant stay at the hotel, which boasts a great location right next to a shopping mall. The rooms were large, modern, and very comfortable, although I did notice a lingering smell of smoke. The staff was fantastic, providing excellent service throughout my visit. On the downside, I found the dining options a bit limited, especially for breakfast. Overall, it's a decent value for money, but the smoke smell was a downside for me.
Rooms
7.0
The rooms were large, modern, and very comfortable, but there was a noticeable smell of smoke in both smoking and non-smoking areas.
Service
9.0
The staff was excellent and very friendly, providing professional service every day.
Location
8.0
The hotel is conveniently located next to a shopping mall, making it easy to shop and explore.
Dining
7.0
The dining experience was good, offering a mix of Western and Asian dishes, but I felt the breakfast options could be improved.
Facilities
8.0
The hotel had good facilities, but I didn't get to explore them all during my stay.
Paul
United States,
July
2024
7.6/10
I had a mixed experience at the hotel. The location is great, nestled next to a shopping mall and close to various amenities. The rooms are modern and stylish, but I was disappointed that they smelled of smoke, even in a non-smoking room. The service was excellent, and I appreciated the attentive staff. However, the pool area could use some cleaning, and there was no cot available for my baby. Overall, I found it decent, but not ideal.
Rooms
6.0
I found the rooms to be modern and stylish, but unfortunately, they still smelled of smoke. Also, the shower area could have been cleaner.
Service
9.0
The staff was professional and excellent in their service, making me feel welcome throughout my stay.
Location
8.0
The hotel is conveniently located right next to a shopping mall, making it easy to grab anything I needed.
Dining
Facilities
7.0
The fitness center was impressive with top-notch equipment, but the pool needed some attention to cleanliness.
Cecil
United States,
July
2024
7.8/10
The hotel is in a convenient spot, right by a shopping mall and near a lovely park for walks. The rooms were a bit of a letdown, still smelling of smoke and not as clean as I’d hoped. The staff was excellent and incredibly professional, which made my stay more comfortable. However, the lack of information about dining options and cleanliness in the bathrooms was disappointing.
Rooms
5.0
The rooms were not ideal, still carrying a smell of smoke and the showers were dirty in both the bedroom and swimming pool areas.
Service
9.0
The service provided by the staff was professional and excellent throughout my stay.
Location
8.0
The hotel's location is great, right beside a shopping mall and near a park that’s perfect for taking a stroll.
Dining
Facilities
9.0
The hotel had fantastic fitness equipment available, which I really appreciated.
Nancy
United States,
May
2024
8.0/10
I had a pleasant stay at the hotel. The location is great, right next to a shopping mall, and there are amenities nearby. The rooms were clean and had a comfortable bed, but unfortunately, I noticed a lingering smell of smoke. The service was excellent, and the staff was professional and attentive. Overall, it offered good value for what I paid, though I wish the smoke issue could be addressed.
Rooms
7.0
The rooms were spacious and well-designed, but there was a noticeable smell of smoke that was hard to ignore.
Service
9.0
The service was excellent, with friendly and professional staff who were very accommodating.
Location
8.0
The hotel is conveniently located next to a shopping mall, making it easy to find anything I needed.
Dining
8.0
I enjoyed the dining options available, especially the variety of dishes to choose from.
Facilities
8.0
The facilities were modern and well-maintained, making for a comfortable stay.
Samuel
United States,
May
2024
7.8/10
My stay at the hotel had its highs and lows. The location was superb, right next to a shopping mall and near a park, making it convenient for walks and outings. The rooms were stylish, but not completely smoke-free, which was a downside. The staff provided excellent service, though I encountered some issues with information about amenities. Overall, I found good value for money with a few minor drawbacks.
Rooms
7.0
The rooms were modern and stylish, but I did notice a lingering smell of smoke and some cleanliness issues in the shower.
Service
9.0
The service from the staff was professional and attentive, making my stay pleasant overall.
Location
9.0
The hotel is conveniently located near a shopping mall and a park, making it easy to explore the area.
Dining
7.0
Dining options were varied, catering to both locals and Westerners, but I was not given enough information about restaurant hours.
Facilities
7.0
I found the fitness equipment outstanding, but the swimming pool could use better maintenance.
Tony
United States,
March
2024
7.6/10
I recently stayed at this hotel and found it to be in a great location next to a shopping mall, which made it super convenient for me. The rooms are modern and stylish, but they still had a lingering smell of smoke, which was a bit off-putting. The staff were excellent, always professional and ready to help. However, I did have some issues with the dining information, as I wasn't given details about restaurant hours. Overall, it has great potential but could use some improvements in cleanliness and communication.
Rooms
7.0
The rooms are modern and stylish, but they unfortunately still had a smell of smoke, which detracted from the experience.
Service
9.0
The staff were excellent and very professional, always providing great service.
Location
9.0
The hotel is conveniently located right next to a shopping mall and offers easy access to the airport.
Dining
5.0
I was a bit disappointed as I wasn't provided with information about restaurant hours, which made meal planning tricky.
Facilities
8.0
The hotel had a nice swimming pool area that looked well-maintained, making it enjoyable to relax there.
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